Online Safety

Protecting Yourself from Phishing Attacks

7 min read

What is Phishing?

Phishing is a cyberattack that uses disguised email, text messages, or websites to trick victims into revealing sensitive information, downloading malware, or sending money.

Common Phishing Techniques

Cybercriminals use various sophisticated methods:

  • Email spoofing: Messages appear to come from legitimate companies
  • Website cloning: Fake login pages that steal credentials
  • Spear phishing: Targeted attacks using personal information
  • Smishing: Phishing via SMS/text messages

Red Flags to Watch For

Recognize phishing attempts by looking for these warning signs:

  • Urgent or threatening language demanding immediate action
  • Requests for sensitive information (passwords, SSN, credit card)
  • Generic greetings like "Dear Customer" instead of your name
  • Suspicious sender email addresses (check carefully!)
  • Poor spelling and grammar in official communications

Verification Techniques

Before responding to any suspicious message:

  1. Verify the sender's email address or phone number
  2. Contact the company directly using official channels
  3. Hover over links to see the actual destination URL
  4. Check for HTTPS and the padlock icon on websites

Protective Measures

Reduce your risk of falling victim to phishing:

  • Enable two-factor authentication on all accounts
  • Keep software and browsers updated
  • Use email filters and spam detection
  • Regularly monitor financial accounts
  • Educate family members and employees

What to Do If You're Phished

If you suspect you've fallen for a phishing scam:

  1. Change compromised passwords immediately
  2. Contact affected financial institutions
  3. Scan devices for malware
  4. Report the phishing attempt to the appropriate authorities